follow us on twitter Share

Switching to Talk Talk broadband - No internet service since Easter

We have had very intermittant broadband for the last month, we are days without it.
 
My children are in the middle of the exams,my daughter especialy  relies on E-Mail for a lot of her studies, this is having a very bad effect on the family. My daughter has ADHD and as you can imagine with the let down of your service is finding her grades are down, life is bad enough without this.
 
Every time I ring I cannot get through,and when my Father looks on the internet there is never anything happening in this area which shows disruption.   In fact I have had to come over to my Father's to do this.
 
My e mail address is ...@ntlworld.com
 
Please forward a reply to my Fathers email address as I cannot be certain that we shall have a connection
 
This broadband NTL connection is by direct debit from NTL 
account number 429819334 

Have a complaint against Virgin Media? Let us know.

complaint@VirginMediaComplaints.co.uk

Join Virgin Media Complaints Centre Facebook Group