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Virgin Media Complaints emails from early 2008 archive centre
05 Mar 2008 16:35 - ***** they have charged me 18 when its meant to be 10
04 Mar 2008 09:44 - My family and I are getting really fed up
03 Mar 2008 11:31 - your engineer did not even bother to turn up
27 Feb 2008 17:50 - ***** Overcharging....falling on deaf ears.
23 Feb 2008 14:03 - they keep on charging different amounts
21 Feb 2008 16:02 - ***** Re: billing___again!!!!!
21 Feb 2008 01:27 - I have had about issues with Virgin broadband the whole I have been with them.
20 Feb 2008 00:07 - Chased by Debt Collection Agency
19 Feb 2008 10:12 - unsatisfied Virgin Media Customer complaint
18 Feb 2008 12:36 - my installation fee
14 Feb 2008 16:11 - poor overall service I am experiencing
13 Feb 2008 22:31 - The fact that it has happened twice suggests that they are trying to extract more money by stealth.
12 Feb 2008 14:11 - I am also losing my internet connection on a daily basis
11 Feb 2008 15:45 - Your customer service stinks
09 Feb 2008 23:41 - I am NOT impressed with Virgin Media Customer Service
07 Feb 2008 20:33 - i will give all this information to watchdog
06 Feb 2008 12:57 - he was not only useless but positively obtuse, obstructive and rude
04 Feb 2008 15:13 - *** I was promised the problem would be sorted
01 Feb 2008 11:50 - i dont have internet access
31 Jan 2008 14:34 - I have been trying for weeks to contact Virgin Media
30 Jan 2008 21:57 - *** I have been continually lied to about my pending refund
29 Jan 2008 18:26 - i have never encountered a more unhelpfull or un trustworthy company in my life
26 Jan 2008 13:56 - I asked to speak to someone that speaks English
25 Jan 2008 22:10 - My internet is yet again worthless.
25 Jan 2008 16:52 - Does it actually cost them £10 pounds if ...
25 Jan 2008 14:39 - tried many times to get an answer to my query on the VirginMedia customer services number
25 Jan 2008 14:33 - Surely, you must have an obligation here to answer calls
24 Jan 2008 15:22 - I have lost my T.V, T.V on demand and broadband service up to hours and days at a time
23 Jan 2008 23:51 - I have since tried to complain about it but the complains department are more secret than MI6
23 Jan 2008 15:25 - then I tried to make a complaint, but was told I couldn't
20 Jan 2008 20:59 - I have been complaining about my v-box for over three months continues 2
20 Jan 2008 20:54 - I have been complaining about my v-box for over three months continues...
19 Jan 2008 00:23 - I have been complaining about my v-box for over three months
17 Jan 2008 23:48 - I feel that it is unfair that I have to suffer because ...
16 Jan 2008 11:19 - First complaint is how difficult it is to complain!
16 Jan 2008 08:40 - i have been with virgin for two months and am fed up
14 Jan 2008 14:31 - thats why i'm leaving virgin media.
11 Jan 2008 16:42 - I now DEMAND compensation for...
09 Jan 2008 19:54 - Frankly, I am sick of it.
09 Jan 2008 19:40 - virgin did not have the coutesy to at least advise me of...
09 Jan 2008 15:49 - before I raise the matter with Ofcom and BBC Watchdog
06 Jan 2008 12:09 - it took over 2 months to get the phone, broadband and TV up and running
02 Jan 2008 23:15 - without our telephone service since the 23
rd
December 2007
01 Jan 2008 17:01 - I have lost count of the amount of times i have rung
Have a complaint against Virgin Media? Let us know.
complaint@VirginMediaComplaints.co.uk