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Dear Sirs/Madam
Here we go yet again.
Promises you fail to keep !
Why is my bill amount for £37.07, when the agreed and promised is 20Mb for ?18.50.
Thus the bill should say £18.50, yet again it does not.
It appears to me that Virgin is set to make a mockery of its customers.
You will not recieve any monies until the correct amount payable is shown.
Cutting off my service is also a breach of our contract, and monies will not be honered.
I shall not be writing to you any more, but instead all future corrispondances will be sent to trading standards and Watchdog etc.
Enough is enough.
Regards
Andy Cooper
21 Feb 2008 16:02
